Hello! How can we help you?
We are a B2B online shop for professional industrial equipment in Kazakhstan. Our catalogue covers products from many leading manufacturers — from storage and office containers to steel structures and hydraulics. Pay by invoice, advance transfer or any common online method.
Help topics
Ordering & inquiry
Send a request, clarify technical specs, receive an invoice from the manager.
- How do I submit a request?
- What happens after the request?
- Bulk inquiry
- Specification & configuration
- Modify or cancel an order
Shipping within Kazakhstan
Nationwide shipping from factory and partner warehouses — forwarding agents, parcel services, pick-up by arrangement.
- Delivery times within Kazakhstan
- Shipping to neighbouring countries
- Shipping of bulky goods
- Tracking & status
- Change delivery address
Invoice payment
Invoice purchase for business customers, advance transfer or common online payment methods.
- Invoicing in tenge (net/gross)
- VAT and accounting documents
- Framework contract & repeat orders
- Payment terms & prepayment
- Refunds
Warranty & service
Manufacturer warranty on every brand in the catalogue, fast supply of genuine spare parts directly from the factory.
- Warranty period
- Breakdown: what to do?
- Genuine spare parts from the manufacturer
- Commissioning & training
- Out-of-warranty service
Returns & claims
Transport damage, missing parts, quantity mismatch — we resolve it quickly.
Our team will help you personally in German and English. We reply within one business day.