Payment — convenient for business customers
Pay online conveniently or, as a business customer, choose invoice purchase. We issue an invoice in tenge with VAT details and full accounting documents.
Pay by bank transfer in tenge to our Kazakh business account — against an official invoice with delivery note.
Invoice issued with VAT under Kazakh law. Full accounting documents are handed over with the goods.
Goods, shipping and taxes are itemised separately on the invoice — fully transparent and verifiable.
How payment works
- 11. Request and confirmation
You send a request via the cart or by email. The manager confirms availability, lead time and the final price (net and gross).
- 22. Invoice in tenge
We issue the invoice to your company or private name. On request — a supply contract or framework agreement for repeat orders.
- 33. Payment by transfer
You pay the invoice by bank transfer from your business account. Receipt of payment is normally confirmed within the next business day.
- 44. Shipping and original documents
Once payment arrives we ship the goods and hand over the originals: delivery note, waybill / CMR and invoice.
Common payment questions
Which payment methods are available?
Invoice purchase (bank transfer) for business customers, advance payment for first-time orders, and common online payment methods where offered. We do not accept cash or cheque payments.
Prepayment or post-shipment?
Default is 100% prepayment. For repeat customers with a framework agreement or a positive credit check, partial prepayment or net payment terms (e.g. net 14/30) are possible — agreed individually.
How does VAT work?
Shipments within Kazakhstan are invoiced with VAT under Kazakh law. Export shipments are arranged separately.
Which currency is on the invoice?
тенге by default. On request we can add an informational equivalent in USD or another major currency.
How do I change invoice details?
Message your manager — while the invoice is unpaid, we update the details and issue a new invoice.
How does a refund work?
If you cancel before shipping, we refund to the account from which the payment was received. Processing time — 3–5 banking days.
Need a sample invoice or supply contract? Message your manager — we'll send it quickly for your accountant to review.